Shipping policy
Shipping Policy
Thank you for shopping with SAKAI.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a confirmation email containing tracking information.
During product launches, restocks, holidays, or promotional periods, processing times may be slightly longer.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Any applicable shipping promotions or free shipping offers will be displayed on our website.
Estimated Delivery Times
Canada:
5–10 business days
United States:
7–15 business days
International:
Delivery times vary by destination and shipping carrier.
Please note that delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, customs processing, or other circumstances outside of our control.
Tracking Information
Once your order ships, tracking information will be sent to the email address provided during checkout.
Customers are responsible for monitoring their shipment using the provided tracking number.
Incorrect Shipping Information
Please ensure all shipping information is entered accurately at checkout.
SAKAI is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, SAKAI is not responsible for lost, stolen, or misplaced packages.
If you experience an issue with delivery, please contact the shipping carrier directly and then reach out to us for assistance.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.
Contact Us
For shipping inquiries, please contact:
SAKAI
For The Few Who Know.